1-Returns must be received within 7 days. After the original order receipt date no refunds will be given.
2-Items must be in new/original condition, unused with all tags, labels and packaging attached.
3-Items must not be damaged or tampered.
4-Sale item(s) are not eligible for return/exchange.
5-Original box and all accessories , came with product should be returned as well.
6-Contact us before returning any item.
Once an item is received by us, we make refund within 2/3 days. The funds are transferred usually into bank account provided by the customer. In case, where the customer doesn't have a bank account, other methods of payment can be arranged as suggested by the customer.
The customer must inform us within 24 hours from the time of product is received. The item must be returned within 7 days from the date of delivery (after 7 days no return/exchange is allowed). Evaluation process may take from 7 to 14 days from the time of product received. Customer will be responsible for paying any shipping costs that may incur for return/exchange.
Upon dispute, SHOPVILLE reserves the right to make the final decision on all return/refund cases.